Are you accepting new clients?
Yes! We do require a 50% deposit for your first appointment. We also ask that you do show up about 5-10 minutes early to fill out some intake paperwork so that your treatment may be able to start on time.
Do you offer couples massages?
Yes, we Do! Please call or text 775-350-9383 to book your couples treatment.
Do I have to get fully undressed?
No. We have worked very hard to make the environment as secure and relaxing as possible to make all our clients feel safe. You are always able to undress to whatever your comfort level is and we will still be able to work many areas of the body. With that being said if you do choose to undress fully you will also always be draped/covered to where you should never feel uncomfortable while in your treatment.
Is Massage safe?
Yes! However, there are several medical conditions that are a contraindication where massage will not be able to be preformed or we will require a licensed physicians note. With that being said in a healthy person massage a great way to increase several different systems in the body such as lymphatic, cardiovascular, immune, digestion etc. to help bring you pain relief and assist in everyday wellbeing. If you have any further questions please always feel free to contact us prior to booking your treatment either at Massagesouldeep@gmail.com or 775-350-9383.
What types of payment do you accept?
We gladly accept Cash, Check, Zelle, Venmo, Mastercard, Visa, Discover Card and American Express. We also accept the Visa healthcare card issued to state workers. Please check with your policy holder to make sure massage is qualified as a medical expense per your plan. We also charge a 3.5% merchant fee for all credit card payments.
What’s your cancellation policy?
Your appointment is very important to us, and we reserve time specifically to accommodate you. We respectfully request that should you need to make any changes or cancellations to your appointment, that you do so at least 24 hours prior to your appointment time. All cancellations made within a 24-hour window are subject to 50% charge of your scheduled service. All cancellations made within 12 hours of your service time are subject to a 100% charge of your scheduled service
What happens if I don’t show up to my appointment?
If you are more than 30 mins late to your appointment and do not call, you will be considered a no show and charge 100% of your service price.
Please understand that when you cancel or miss an appointment without giving enough notice, other clients on the waiting list trying to get in miss the opportunity to also receive services. We deeply appreciate all our clients understanding and compliance of this policy.
Where are you located and Is there parking near by?
We are located at 333 N. Curry street Suite B in Carson City NV. We are located downstairs in the Telegraph Square building and are wheelchair accessible!
There are parking options on North Curry and nearby streets. Please be aware that many of the blocks downtown only allow for 2 hour parking times Mon-Fri between 8am – 5pm. However if you go further out you can find streets with no time restrictions such as the Nugget parking lot.